WorkSource Oregon SNAP Training and Employment Program (STEP)
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  • ABOUT

WorkSource Douglas is not currently open to in-person services,
but can be reached by phone, email, and for virtual services.

Meet Your Career Coaches!

Team Bio

With a cumulative public service record of 60+ years, the WorkSource Douglas STEP team is comprised of members from diverse backgrounds which give each person a unique perspective on serving members of the community. If you’re a recipient of SNAP benefits, and you’re in need of assistance in job search, job preparation, training, or job retention, you need look no further. We are ready to discuss your career goals, long-term or short-term, and the steps necessary to accomplish them. Reach out to us with the information below, or click HERE to fill out a contact or appointment request form.
 

​“Sometimes asking for help is the bravest move you can make. You don’t have to go it alone.”
-Unknown


Email: OED_step_customer_WSDouglas@oregon.gov
​Phone: 541-464-2350

STEP Information & Resources

Program Eligibility Requirements
The STEP (SNAP Training & Employment Program) offers many supportive services. However, there are certain criteria that must be met in order to be eligible.
1. Be a recipient of SNAP (Supplemental Nutrition Assistance Program) benefits.
2. Have a complete, and up-to-date,
iMatchSkills profile. Must include the last 5-10 years of your work history.
3. Complete an orientation conversation with a WorkSource staff member.
4. Complete an Opportunity Plan with goals which are S.M.A.R.T. (See below)
5. Be willing to engage in ongoing case management with WorkSource staff, and meet regularly for goal tracking. Support services are tied to goals.

Click HERE to find out what STEP Support Services may be able to help you with
What are s.m.a.r.t. goals?
To find out why S.M.A.R.T. goals are important and how to use them, click HERE!
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Get a Head Start

Download the Opportunity Plan

​​Download the Opportunity Plan below and start considering your employment goals today

Opportunity Plan

Opportunity Plan
File Size: 212 kb
File Type: pdf
Download File

Opportunity Plan Worksheet

Opportunity Plan Worksheet
File Size: 434 kb
File Type: pdf
Download File

...or open the below tab and fill out the form to start creating an Opportunity Plan today.
Don't worry about making it perfect. You and your career coach will talk about your plan to create one that is effective for you and your employment goals.

Create an Opportunity Plan

    Create an Opportunity Plan

    What type of employment are your applying for, or working toward, right now?
    What type of work is your end-goal, within the next 2-5 years.
    Take assessment to determine work readiness, career goals, or skills. Learn how to build an effective job search, including computer skills, resumes, interviews, job applications, networking, and other job search skills.
    When, within the next 30 days, do you intend to have completed this goal by?
    Conduct a job search with support from your coach. They will help you plan your job search, find openings, apply for jobs, and review your results to help you reach your employment goals. You will meet or check in with your coach regularly.
    When, within the next 30 days, do you intend to have completed this goal by?
    Explore options for education and training, research opportunities, and create an education plan. Could include GED, English Language Acquisition, Career / Technical, on-the-job training, short-term training, volunteering work experience, or others.
    When, within the next 30 days, do you intend to have completed this goal by?
    Self-care plays an important role in your job search experience and success. Taking care of yourself reduces the negative effects of stress and helps you focus on returning to work.
    When, within the next 30 days, do you intend to have completed this goal by?
    Provide a phone number or email to get in touch with you in case there are any questions about your goals, and/or to schedule your next appointment with a staff member.
    Checking this box acts as your "digital signature" in lieu of signing the Opportunity Plan physically.
Submit Opportunity Plan

Let's Talk About Goals

Work readiness
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Do you have an occupation in mind?  What starting wage are you looking for? Are your workplace skills in demand?
• Career One Stop Explore careers, trainings, and many other resources to help you with your job search, all in one place.
• O*Net Explore careers, or take the Interest Profiler to find out what occupations might be the best fit for you.
• Oregon CIS Occupational and educational information. Find out information about demand for occupations, wages, and more.
 - Oregon CIS Username: OED Roseburg
 - Oregon CIS Password: cool.rapid

• Rescue My Resumes Build a resume with complete control over the style, look, and feel of your resume, all for free. 40+ templates to choose from.
job search training
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Brush up on resume building, job interviews, soft skills, networking, and best practices for virtual interviews.
• Resume Building Tips Still working on building a resume and looking for some tips on how to go about it? This video may help.
• Online Job Search Guide This article has a lot of great information about searching for work online, compiled into one guide.
• GCF Learn Free Tutorials Hundreds of free tutorials on various skills. Check out their job search tutorials, or a list of all their 200+ tutorials.
supervised job search
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We'll work together so you get the career that matches your interests, skills, and financial needs.
• QualityInfo Job Search  Browse jobs / occupations, and research what the demand is, in your labor market, for the job you're looking for. 
• Oregon.gov Advanced Job Search  Search for jobs by occupation, city, wage, posting date, or look up a specific job listing ID.
education & training
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Learning a new skill may be one of your goals.  Let's talk about how we can make that happen.
• Umpqua Community College Browse available classes / trainings, apply for financial aid, and talk with an advisor about continuing education.
• South Coast Business & Employment Corporation Whether you're looking for a job, career coaching, or mentoring info; SCBEC can help.
support & well-being during job search
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How are you doing? Looking for work or learning skills can be stressful. Do you have tools to relax and refocus?
• NSCN Roadmap Specialized webinars to help you map out your job search, and stay motivated while looking for work.
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• Relaxation Techniques can help center your mind, and shed away unnecessary thought and tension, both physical and mental.

Additional Resources

Employment & Networking Events
Local hiring and networking events will be listed here. For the most up to date information, keep an eye on our Facebook page.
Click here to register for a workshop
training opportunities
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 South Coast Business & Employment Corporation
Career Coaches
Gaylene: 541-391-4327
Susie: 541-671-5500

General Phone
1-800-822-3525

Address
760 NW Hill Ave. Suite 102
Roseburg, OR 97471
KEEPING THE JOB
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Your success in your new job is important to us. Tell us how it's going and we'll discuss strategies to stay employed and increase your earnings. 
Local & Community Resources
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• NeighborWorks Umpqua Resources for housing, community development, property management, financial services, education, and advocacy.
• UCAN One of the largest social service providers in the county which collaborates with most of the county's public and private human service agencies.
• Umpqua SBDC Whether you have a startup or an existing business, take advantage of no-cost advising, access to capital, online courses and more.

Douglas County Resource Guide

The Douglas County Resource Guide has a variety of resources from all over Douglas County. All sections are broken down into what city the resources are located in, and the best phone number to contact them at.

This guide includes, but is not limited to, resources for:
​Housing, Families/Children/Youth, Transportation, Medical, Bill Pay Assistance, Crisis, Clothing/Household, Food Boxes/Meals, and much more.
douglas_county_resource_guide_trifold.pdf
File Size: 362 kb
File Type: pdf
Download File

Skill Building Resources
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Are you looking to brush up on your skills, learn new ones, or just continue learning in different ways? These resources can help guide you down the path of continuing education and skill building through courses in a variety of subjects, categories, or intellectual endeavors.
• Coursera Build skills with courses, certificates, and degrees online from world-class universities and companies.
• Alison From IT and science, to Humanities and math, this website has 2,000+ free online courses from the world's leading experts.
• Khan Academy Their mission: To provide free world-class education to anyone, anywhere. Their method: A personalized experience for all users.
 

Contact Us

  • Contact Request
  • Appointment Request
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    Contact Request

    Email or Phone Number, whichever you'd prefer to be contacted by.
    Max file size: 5MB
    If you would like a WorkSource Douglas staff member to review your resume for feedback, upload it here.
Submit Request

    Appointment Request

    You may provide a specific day or time, or a range. Leave blank if you'd like to schedule an appointment as soon as possible.
    Email or Phone Number, whichever you'd prefer to be contacted by.
    Is this your first appointment with a WorkSource Douglas staff member?
    If you've worked with a WorkSource Douglas staff member before, please select them from the drop down list.
Submit Request

Social Media Links

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Mailing Address:
846 S.E. Pine St.,
​Roseburg, OR 97470

 

What might STEP Support Services help you with?

  • Bus Pass / Gas Card
  • Interview / Work Clothing
  • Work Tools
  • Drivers License / ID Card Application Fee
  • Birth Certificate
  • Work License, Certification, or Permit*¹
  • ​Personal Protective Equipment (PPE)
  • Gender Identity Court Costs
  • Textbooks
  • Hygiene Kits
  • Eye Exam / Glasses
  • Digital Inclusion*²
*¹ Work License, Certification, or Permit includes:
  • First Aid / CPR
  • Food Handler's / OLCC
  • Flagging
*² Digital Inclusion includes:
  • Assistance paying internet bill
  • Assistance paying phone bill
  • ​Other services as funding allows
Pictured: Toketee Falls, Douglas County, OR
  • HOME
  • WELCOME
  • Central Oregon
    • WorkSource Bend
    • WorkSource Madras
    • WorkSource Klamath
    • WorkSource Prineville
    • WorkSource Redmond
    • WorkSource The Dalles
  • Clackamas
  • Eastern Oregon
    • WorkSource Baker City
    • WorkSource Burns
    • WorkSource Canyon City
    • WorkSource Enterprise
    • WorkSource Hermiston
    • WorkSource La Grande
    • WorkSource Ontario
    • WorkSource Pendleton
  • Lane
    • WorkSource Lane
  • Mid-Willamette Valley
    • WorkSource Albany
    • WorkSource Dallas
    • WorkSource Yamhill
    • WorkSource Lebanon
    • WorkSource Salem
    • WorkSource Woodburn
  • Northwest
    • WorkSource Astoria
    • WorkSource Corvallis
    • WorkSource Lincoln City
    • WorkSource Newport
    • WorkSource St. Helens
    • WorkSource Tillamook
  • Portland-Metro
    • Multnomah County
    • Washington County
  • Rogue Valley
    • WorkSource Grants Pass
    • WorkSource Medford
  • Southwestern
    • WorkSource Douglas
    • WorkSource Curry
    • WorkSource Coos
  • ABOUT